The DOD CIO's 2019 digital modernization strategy contained objectives that were not “specific, verifiable and measurable," according to a new audit from the Pentagon Inspector General.

In an exclusive interview, Principal Deputy CIO Leslie Beavers detailed the new plan — and revealed where the department will go from here.

In the near term, the Customer Experience Officer (CXO) Portfolio Management Office will create new strategic guidance to improve IT deliveries.

The DOD CIO is taking a long-term approach to fix the user experience of IT systems within the department.

Leslie Beavers will take over the role May 8 after Kelly Fletcher vacated it last October to become CIO of the State Department.